STUDIO POLICY
Educating. Guiding. Inspiring.
The following policies are in place to cultivate a student-teacher-parent relationship
that ensures that the students have the best experience possible.
***
Make-up Lessons
Make-up lessons are offered to students who give the teacher 24 hours' notice and will be subject to availability.
These lessons must be fulfilled during the same semester of the absence.
Make-up lessons or refunds will not be given for lessons canceled with less than 24 hours' notice.
In the case the teacher has to cancel, a make-up lesson or a substitute teacher will be provided
(only if both the parent and student feel comfortable).
If the teacher is unable to provide a make-up lesson or a substitute teacher, a refund will be given.
In the event of inclement weather or illness, lessons will be held over Zoom.
***
Cancellation / Refund Policy
Students are assigned a regular weekly time and are expected to attend all planned lessons.
Students are allowed a refund for up to 1 lesson per semester if the teacher is given 24 hours' notice.
Please visit the Lessons page for refund rates.
Should students desire to stop lessons, refunds for remaining untaught lessons will only be given
during the first four weeks of the semester. After the 4th lesson, no refunds will be given.
In the event of a serious illness or family crisis,
a refund for remaining untaught lessons may be given at the teacher's discretion.
If the teacher decides to terminate lessons, a refund will be given for the remaining untaught lessons.